Skin Essence
Privacy Policy
This policy explains what information Skin Essence collects through this website, why we collect it and what we do with it. It covers the website only; information you share during a consultation is part of your medical record and is handled under medical confidentiality.
Privacy Policy
Last updated: 17 September 2026
This policy explains what information Skin Essence collects through this website, why we collect it and what we do with it. It covers the website only; information you share during a consultation is part of your medical record and is handled under medical confidentiality.
What we collect
When you use the booking or enquiry form we collect the details you enter: your name, phone number, email address if you give one, the treatment or concern you select, your preferred clinic and date, and any message you write.
Like most websites, our hosting provider also records basic technical data such as IP address, browser type and the pages visited, which we use in aggregate to keep the site secure and working.
How we use it
We use your details to contact you about your enquiry, to arrange and confirm appointments, and to answer your questions. We may contact you by phone call, SMS, WhatsApp or email using the details you provided.
We do not use your details for unrelated marketing, and we do not sell or rent them to anyone.
Who we share it with
Your details are seen by the clinic's front-desk and clinical team. We use service providers to host the website and deliver messages; they process data on our behalf and only as needed to provide those services.
We may disclose information if required to do so by law.
Cookies and analytics
The site may use cookies and analytics tools to understand how visitors use it, for example which pages are read most. These tools do not tell us who you are. You can block cookies in your browser settings and the site will still work.
How long we keep it
Enquiries that do not lead to an appointment are kept for as long as needed to respond and follow up, and then deleted. If you become a patient, your details form part of your clinic record and are retained as required for medical records.
Your choices
You can ask us what details we hold about you from the website, ask us to correct them, or ask us to delete your enquiry. Email info@skinessence2017.com or call +91 91577 31020 and we will act on your request.
Children
Appointments for children should be requested by a parent or guardian. We do not knowingly collect details directly from children through this website.
Contact
Skin Essence, Brahma Business Park, Tower T9, 21st Floor, Office No. 2107, 2108, 2109, Near F Residence, New Kalyani Nagar, Pune 411014. Email info@skinessence2017.com. Phone +91 91577 31020.